How to Check PM Surya Ghar Application Status (2026)

How do I check my PM Surya Ghar application status?

Log in at pmsuryaghar.gov.in using your registered mobile number and the OTP sent to it, then open Track Details in your consumer dashboard — the portal shows your current application stage, any remarks from your DISCOM, and downloadable documents at every step. The same status is available on the official PM Surya Ghar mobile app, and the portal also sends SMS updates at key milestones such as feasibility approval, net-meter installation and subsidy disbursal (per the official PM Surya Ghar consumer manual).

TL;DR:

• Login is OTP-based at pmsuryaghar.gov.in — there is no password; your registered mobile number is the key
• Your application moves through 10 stages, from registration to subsidy disbursal; Track Details shows exactly where it sits and which party must act next
• The subsidy (CFA of up to Rs 78,000 for homes) is processed within 15 days of DISCOM approval once you redeem your e-token (MNRE guidelines)
• Most stuck applications sit at four checkpoints: feasibility, DISCOM inspection, net meter, or bank-detail/name verification at redemption
• If a stage has not moved for weeks, escalate in this order: portal grievance, helpline 15555, DISCOM nodal officer, then the state forum or ombudsman

Last verified: 4 November 2026

Step-by-step: checking your status online

1. Open pmsuryaghar.gov.in and choose Consumer Login (the login page is at consumer.pmsuryaghar.gov.in).
2. Enter your registered mobile number and the captcha, then verify with the OTP. There is no separate password.
3. From the dashboard, open Track Details to see your application's current stage and any comments received from your DISCOM.
4. Read any remarks carefully — a "returned" or "action required" status usually means a document needs re-uploading or a correction is needed.
5. Download documents (application acknowledgement, feasibility letter, commissioning letter) from the same section, and take a dated screenshot of the status for follow-ups.

If you no longer have access to the registered mobile number, contact your DISCOM's consumer helpline with your electricity consumer number — the portal itself cannot recover the number for you.

The 10 application stages — and who must act at each

The portal's consumer journey moves through these stages. Knowing who acts next tells you who to chase when things stall:

Stages 1-10 are from the portal's consumer application journey and official consumer manual. MNRE's operational guidelines confirm the subsidy is processed within 15 days of approval by the concerned DISCOM.

What each subsidy hold means — and how to clear it

The subsidy is released through an e-token: after your documents are uploaded and the DISCOM inspection is complete, the token is activated with your eligible CFA and you redeem it from your profile (MNRE guidelines, para on e-tokens). Four things most often hold a file at this final checkpoint:

• Name mismatch. The bank account holder's name must match the consumer name on your DISCOM electricity bill. Correct the name with your DISCOM or bank before redeeming.
• "Confidence score" verification. From September 2026, consumers report the portal applies a confidence score to beneficiary and bank details; below 70%, it asks for a signed undertaking plus a government-issued name proof such as Aadhaar or a Voter ID. MNRE has not published the formula — treat the message shown in your own login as authoritative (REAR analysis, Sep 2026; RTI wiki guide).
• Loan cases. If you financed the system with a scheme loan, the CFA is transferred to your loan account on redemption, not your savings account — up to the outstanding loan amount, with any remainder paid to your bank account (MNRE guidelines).
• Missing redemption itself. The subsidy is not automatic — you must log in and click Redeem Subsidy once the e-token is active. Checking status but never redeeming is a surprisingly common reason a "completed" installation never gets paid.

How long the whole process takes

No single national end-to-end timeline is published; stage durations depend on your DISCOM. What the guidelines do fix:

• CFA processing: within 15 days of approval by the concerned DISCOM (MNRE operational guidelines); PIB separately reports an average of about 15 days after the consumer's redemption request when credentials are entered correctly (PIB, March 2025).
• Application validity: an application left inactive for 6 months is marked dormant; you can reactivate it any time from your profile, subject to the scheme's overall limits (MNRE guidelines). The scheme runs until 31 March 2027.
• Net-meter installation and inspection are the most variable stages — if these have not moved in weeks, escalate (below).

Escalation ladder when your status will not move

1. Portal grievance. Use the Grievance option in your consumer login; each ticket gets a unique tracking ID.
2. National helpline: 15555 (toll-free). Quote your application ID and consumer number.
3. DISCOM nodal officer. Every DISCOM has a designated PM Surya Ghar nodal officer — ask for them specifically with your ticket numbers.
4. Consumer grievance forum. Every distribution licensee must run one under Section 42(5) of the Electricity Act 2003; appeals go to the state Electricity Ombudsman.
5. CPGRAMS. As a central ministry, MNRE is reachable through the pgportal.gov.in grievance portal with all earlier records attached.

(Scheme grievance routes per the MNRE guidelines and the portal's consumer manual; forum and ombudsman routes under the Electricity Act 2003.)

Before escalating, make sure the fault is not on your side: the portal status updates only when each party completes its step, and vendors must file installation details on their own portal for your status to advance. If your vendor says a step is done but your dashboard has not updated, wait a day before raising a grievance.

Frequently Asked Questions

How can I check my PM Surya Ghar status without a login?

There is no public status lookup — you need the OTP login with your registered mobile number at pmsuryaghar.gov.in or on the official mobile app. Without internet access, a local Common Service Centre (CSC) operator can usually pull your status using your application ID, or your DISCOM helpdesk can check with your consumer number.

Why is my PM Surya Ghar application stuck at feasibility approval?

Feasibility is a DISCOM check of your connection and the local transformer's capacity to absorb rooftop solar. It is a common bottleneck in areas with high solar penetration. If it has not moved in a few weeks, raise a portal grievance and follow up with your DISCOM's section office in writing, quoting your application ID.

How long does the PM Surya Ghar subsidy take after commissioning?

The e-token is activated after your DISCOM inspection is complete, and once you redeem it the CFA is processed within 15 days of DISCOM approval per MNRE's guidelines. In practice, ensure your bank details are correct and your name matches your electricity bill before commissioning — verification problems, not processing, cause most long delays.

Where does the PM Surya Ghar subsidy go if I took a loan?

To your loan account. On redemption, the CFA is transferred to the loan account you entered on the portal, up to the outstanding loan amount, with any excess paid into your savings account. This is set out in the MNRE operational guidelines.

What is the confidence score in PM Surya Ghar?

A portal-level check on your beneficiary and bank details introduced around September 2026. Consumers report that a score below 70% triggers a request for a signed undertaking and a government name proof (Aadhaar or Voter ID). MNRE has not published how the score is calculated, so follow the instruction shown in your own portal login and keep proof of what you upload.

Can I check PM Surya Ghar status on WhatsApp?

The MNRE guidelines envisage portal access through apps, chatbots and WhatsApp, but the dependable method today is the web portal or the official PM Surya Ghar app, both OTP-based. Treat any third-party WhatsApp number or website asking for your consumer number and OTP as a fraud risk — the portal never needs your OTP from anyone else.

What if my application shows "rejected" or "returned"?

Read the remark in Track Details — rejections usually trace to a mismatched consumer number, a name mismatch with your bill, an ineligibility (non-domestic connection), or a document issue. Fix the flagged item and resubmit, or correct the record with your DISCOM. For subsidy-stage rejections, check name matching and the confidence-score undertaking first.

For the application itself, see our step-by-step PM Surya Ghar apply-online guide; for subsidy amounts, our PM Surya Ghar subsidy guide; and for financing options, our solar loan guide for PM Surya Ghar homeowners. Homeowners in and around Delhi can start with our Delhi-NCR home solar guide.